CONCLUSION: Oregon Scientific ATC2K waterproof Action Cam

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The test:ATC2K vs. Viosport

 

*Update and re-test on this product 5/09/07 - bottom of page.

The cost of this system is anywhere from $175 to $129, even better if you search. The "big deal" about this cam is the small package, no wires and all in the palm of your hand. This system does have included audio (kind of). It also claims to be waterproof to 10 feet. I should also mention this is a CMOS chipped unit. I tested this unit at it's highest resolution at 30 fps.

Here are the published spec's:

  • Full-function, hands-free, digital recording

  • Waterproof up to 3 meters and shock-resistant for extreme conditions

  • Mounts easily on helmets, handlebars, and other sports equipment

  • 640 x 480 VGA resolution at 30 frames per second

  • USB and RCA cables included for easy playback on PC or TV (NTSC)

  • SD card expansion up to 2GB – onboard memory is 32MB

  • Operates with 2 AA batteries, not included

  • Dimensions: 4.25L x 1.75D x 2.25H (in.)

The good:

  • Concept and design (all inclusive - no wires) is intriguing and looks promising.

  • Files drag and drop right onto you computer and into editing without conversion.

  • Waterproof wireless construction makes this in a class by it's self.

  • Color on bright sunny days is good.

  • Handle bar mount works well.

  • Inexpensive unit for all inclusive video system.

The Bad:

  • SD card kept coming loose and shutting the unit off. ** they sent me a new unit and it's card did not come loose - so it appears that this has been corrected.

  • Jittery video (is it really 30 frames per second?)

  • Color, contrast only so-so on cloudy days.

  • Overall video quality far below what I hoped for.

  • The audio is muffled, probably because of the waterproof casing.

  • The field of view (FOV) is too narrow (70-75 degrees?) - like "tunnel vision" and adds to motion blur.

  • Focus? It seems like the image is extremely "soft" or out of focus.

  • The other mounting devices need work - no 1/4x20 threads to mount on conventional mount.

The Ugly:

  • Did I mention the jittery video?

  • Did I mention the wavy video?

Conclusion:

This is an interesting concept and it did get my attention at first. I tried to be optimistic about this unit but unfortunately I felt let down. Since my overall best cam so far was the Viosport, I put it up against that unit, although I think just watching the video of the ATC2K by it's self will tell you enough. I had a really hard time believing it was 30 FPS the video should have been smoother. Maybe this is a firmware and chip issue that could be resolved?

I also tried the cam on both my road bike and MT bike. On both bikes the SD card kept coming loose and shutting the unit off. The video still had the "jitters" even on my road bike. Additionally the road bike the vibration actually made the video "wavy" which I have seen before in lower end CMOS chipped cameras. On the contrary, the Twenty20 helmet CMOS chipped cam showed no signs of this what so ever, verifying the OmniPixel2 CMOS chips are vastly superior.

I had hopes for this unit, but it fell short in my opinion. I think that mounting the cam on your helmet may do better (less vibration), but I feel this cam is only a basic value. I'm sure we will see video of a lot more things that we would not normally have seen just because of the price point these cam's. They will be out there in use. Purchase this cam if you have a very low budget and simply cannot afford anything else.

What I Would Change:

  • Fix SD card slot so the card stays put.

  • Use higher grade CMOS chip.

  • Fix the jittery video.

  • Work on the helmet and other strap mounts.

  • Add 1/4x20 threaded mount

* Update 2/25/07:
I thought this an intriguing device despite it's issues and I was going to keep it but I found that I could not keep the SD card from coming loose... I supposed I could have jammed a piece of foam or something behind it then screwed the back on, but this should be addressed by OS and a permanent fix made. I also talked to a bicycle shop that had customers complain of the same issue... and an OS Tech Rep admitted to me that this was "an issue on a small batch that went out".

SO... I returned it, no big deal right? Without going into my entire ordeal I will just say that it was returned to them 6 weeks ago (shipped it back since I purchased it on-line). I have been on the phone no less than 5 times, have been promised a resolution (I have now asked for a refund instead of a new unit) but have yet to get a refund or close this case with them.

This is one of the poorest dealings with an electronic company I have had the displeasure to be part of. Yes, the OS service people are always courteous but it never gets any where.

At this point I will dispute the credit card charge, if it has not already been too long. I am sorry to say I would not purchase from OS (on line anyway) again. If I did purchase one of their products it would be through a store... so I could actually get a refund if it did not work.

Update - My REFUND: I ended up filing a complaint with the Oregon State BBB on March 2nd 2007, amazingly one day later I received a refund.

ADDITIONAL UPDATE: About 2 weeks later to my surprise a box ended up on my doorstep from OS. Although I didn't open it at the time I assumed it was a new camera. I figured that management and shipping had a lack of communication and although I had already received a refund they had sent out a camera already. Plus one for me  - finally.

April 23rd, 2007: Received a call from an OS higher-up in customer relations and apparently my BB complaint and this website had some effect. She apologized profusely for the handling of my case and said to keep the camera they had shipped me. I asked if any of the problems I mentioned in my review had been addressed (specifically the SD card coming loose). She assured me that only a "few units" went out that had this trouble.

She said to feel free to review the new unit and to please call her if things were not right. Please stay tuned for another review.

Update: 05/09/07:
I finally broke out the replacement cam OS had sent me. Upon my re-test I found that really the only thing that seemed improved was that the SD card seemed to stay put. It did not come loose during my test, which was on my road bike. I did not test it on my MT bike. The main thing about this cam is that the video is jittery. Additionally vibrations still make it wavy.

New conclusion: Basically with the exception of the SD card now staying put, my review above stands. This unit could be a nice package. The concept is great, but it still falls short of the mark. To me price does not matter if the video is not enjoyable to watch.

As far as customer service from OS? I hope you have better luck than I did.